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RichAutomate is a WhatsApp Business API platform built for Indian businesses: send campaigns, build chatbot flows, and reply to customers, all from one shared inbox, with DPDP Act, RBI, IRDAI, and SEBI compliance built in. Zero monthly platform fee.
Connect your WhatsApp Business API number. Multi-tenant support means agencies and platforms can manage many client accounts from one place, with flexible billing per tenant.
Design chatbot flows with the drag-and-drop Visual Flow Builder, conditional logic and AI integration included. Add native in-app forms (WhatsApp Flow JSON v7.1) for high-completion data collection.
Run CSV-driven bulk broadcasts with rate limiting and retry, then hand live conversations to a shared team inbox with agent assignment and tagging. AI agent replies via OpenAI GPT integration handle the rest autonomously.
Built-in audit logging tracks activity against DPDP Act 2023, RBI Master Direction, IRDAI, and SEBI regulations, so compliance-first sectors like BFSI and healthcare can run WhatsApp at scale without a manual audit trail.
CSV-driven bulk broadcasts with rate limiting and automatic retry, built to send at scale without tripping WhatsApp quality limits.
Drag-and-drop chatbot creation with conditional logic and AI integration, no code required to ship a working flow.
Real-time conversation management with agent assignment and tagging, so support and sales teams work the same inbox without stepping on each other.
WhatsApp Flow JSON v7.1 support with an encrypted endpoint, full-screen forms that stay inside the chat, 60-85% completion versus an outbound link to a web form.
Autonomous AI replies handle routine questions end-to-end and hand off to a human agent when a conversation needs one, so your team only sees what actually needs them.
Meta-verified, data-only voice calls, no PSTN and no DLT registration required. Tap-to-call straight from any utility template.
Handles multiple client accounts with flexible billing per tenant, built for agencies and platforms managing WhatsApp for many businesses at once.
The core of RichAutomate, up close.
CSV-driven bulk broadcasts with rate limiting and automatic retry, built to send at scale without tripping WhatsApp quality limits. Live send tracking shows delivered, retried, and estimated completion in real time.
Drag-and-drop chatbot creation with conditional logic and AI integration. Route a keyword to a condition check, an AI agent reply, or a human handoff, no code required to ship a working flow.
Real-time conversation management with agent assignment and tagging, so support and sales teams work the same inbox without stepping on each other. AI agent replies land instantly, humans pick up from there.
Every consent, message, and data-access event logged and traceable against DPDP Act 2023, RBI Master Direction, IRDAI, and SEBI, tamper-evident and append-only, exportable for a compliance review.
“WhatsApp moved from a support channel to the highest-margin acquisition surface in our P&L.”
“The append-only consent and message log exports to an RBI inspector in minutes.”
“Patients get their report two minutes after the pathologist signs it.”
Representative results based on richautomate.in's published customer profiles, not individually named or independently audited by Groovy Web.
Regulated sectors can't run WhatsApp automation on a platform without an audit trail. RichAutomate ships with one.
Append-only consent ledger. Purpose and source recorded on every entry, with export and erasure endpoints for data-subject requests.
Recovery scripts, a 21-day grievance SLA, and digital-lending guardrails built in for BFSI communication over WhatsApp.
Cashless TAT trail, NHCX claim hand-off, and pre-auth audit for insurance-sector communication over WhatsApp.
Per-message kWh tracking with Scope-3 attribution, a disclosure-grade trail for financial services ESG reporting.
Responsible-gaming opt-outs, a TDS event log, and self-exclusion enforcement for online gaming platforms.
Cold-chain proofs and grievance redressal with CPA-grade evidence for food-safety and consumer-protection compliance.
One flat rate, every message, no markup tiers to track.
₹0.30 per utility message, inclusive pricing built for platforms reselling WhatsApp to their own customers.
Bulk campaigns, order updates, and a shared team inbox for support, all on the channel your customers already use.
DPDP, RBI, IRDAI, and SEBI-aligned audit logging for sectors where every message needs a paper trail.
Multi-tenant support and flexible per-tenant billing for agencies and platforms managing WhatsApp for many clients at once.
14-day free trial with 100 credits, no card required to start. Compared against Wati, AiSensy, Interakt, and Gupshup published pricing. See live pricing →
Sync WhatsApp conversations and leads straight into Zoho CRM.
Order updates, abandoned-cart recovery, and support, tied to your Shopify store.
Order and cart events flow into WhatsApp campaigns for WooCommerce stores.
Start free, 14 days, 100 credits, no card required.
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