Example profile Senior Forward Deployed Engineer AI integrations · Enterprise rollouts Available to start in 48 hours PythonTypeScriptLLM APIsRAGSalesforce / HubSpot APIsSnowflakeSSO / SAMLAWS Customer-facing workshops Production integrations Evals and monitoring Owns go-live and adoption 4 hrsUS Eastern overlap 1 weekrisk-free trial 48 hrsreplacement
Customer dataMapped and clean Real data is not demo data Where it breaks The pilot ran on clean sample data. The customer's data is messy, permissioned and spread across systems. What your FDE does Maps and connects the real data, and fixes the pipeline before users ever see a wrong answer.
CRM SSO Approvals Your AI product Connected Every customer wants a custom integration Where it breaks CRMs, warehouses, SSO, approval flows. Each enterprise asks for something different, and your core team gets pulled off the roadmap. What your FDE does Owns the customer-specific integrations and turns repeats into reusable patterns, so your roadmap stays protected.
AI rolloutIn progressStalledLive ContractPilotGo-live FDE owns the last mile Nobody owns the last mile Where it breaks The contract is signed, but no one technical owns deployment, adoption and feedback after go-live. What your FDE does Acts as one accountable engineer per rollout, measured on users live, not tickets closed.
Your core team stays on the roadmap Customer-specific work goes to the FDE, not your product engineers.
Your product learns from the field Lessons from each rollout become features and reusable integrations.
DEMO Solutions engineer Helps close the sale What they do with this request Runs a demo with sample data, answers the security questionnaire, and hands the account over once the contract is signed. A typical week Product demos for prospectsProof-of-concept setupsRFPs and security questionnairesTechnical answers on sales calls Shows upPre-sale and deal OwnsThe technical win
Who you hire here CRMTicketsSSO Forward deployed engineer Makes it work in the customer's environment What they do with this request Sits with the support team, connects the Salesforce order data, sets up permissions, tests on real tickets, trains the agents and ships it live. A typical week Workshop with the customer's support leadBuild the Salesforce connector and data mappingRun evals on real support ticketsGo live with the first agent group, then report adoption Shows upRollout and after go-live OwnsUsers live and adoption
</> Software engineer Builds the core product What they do with this request Gets a ticket a few weeks later, builds a generic Salesforce connector for every customer, and never meets this one. A typical week Roadmap featuresCode reviews and refactorsBug fixes from the support queuePerformance and infrastructure work Shows upRarely customer-specific OwnsFeatures on the roadmap
FDE Joins your team Embedded FDE One senior engineer inside your team or customer account, owning one rollout end to end. Enterprise customer rollouts AI pilots that need to reach production Teams without spare senior capacity Pricing CustomTerm Monthly
FDE FDE FDE Account A Account B Account C Embedded FDE team Several engineers covering multiple customers or business units, with shared integration patterns. Several enterprise customers live at once Multi-region or multi-team deployments Building a repeatable deployment playbook Pricing CustomTerm Monthly
ScopeFixShipLive Pilot-to-production sprint Bring one pilot that works in a demo but not in the real environment. We scope it, fix it and hand it over live. A single high-stakes pilot Proving value before a larger rollout Clear scope and fixed budget Budget $3K - $60KTimeline 1-10 weeks
